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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Itap products

The group "New Technologies" offers for review the products of the plant Itap: check valves, submersible, shut-off and double-tube valves, ball valves, water-collecting, built-in, overlapping, zone, drain and drainage valves, wedge valves, gas safety devices, valves, pipe siphons, accessories for solar heating systems, thermal heads, distribution manifolds (combs) made of stainless steel, brass profile, fixed adjustment blocks, manifold accessories, air vents and safety valves, switchgear, thermostats and chronothermostats, fittings, polyphosphate dispensers, magnetic deslamators, filling groups, pressure reducers, filters, replaceable grids, cartridges, American, corners, tees, couplings and adapters
  • Check and submersible valves Itap
    Check and submersible valves
    100, 105, 103, 108, 101, etc.
  • Ball valves and wedge valves Itap
    Ball valves and wedge valves
    376, 377, 378, 379, 290P, etc.
  • Water taps Itap
    Water taps
    131, 132, 133, 134, 166, etc.
  • Ball valves and gas safety devices Itap
    Ball valves and gas safety devices
    066, 067, 068, 069, 266, etc.
  • Built-in and overlapping cranes Itap
    Built-in and overlapping cranes
    340, PROL340, 345, 136, etc.
  • Valves for washing machines and other household appliances Itap
    Valves for washing machines and other household appliances
    220, 225, 226, 228, 230, etc.
  • Accessories for solar heating systems Itap
    Accessories for solar heating systems
    362S, 475, 477, 478, etc.
  • Radiator valves and shut-off valves Itap
    Radiator valves and shut-off valves
    894V, 894C, 296S, 895V, etc.
  • Thermal heads with an oil-filled element Itap
    Thermal heads with an oil-filled element
    891, 891SD, 891GA, 891R, etc.
  • Manual valves and shut-off valves Itap
    Manual valves and shut-off valves
    294, 296, 394, 396, 295, etc.
  • Double-tube valves for panel radiators Itap
    Double-tube valves for panel radiators
    305, 315, 306, 286, etc.
  • Zone cranes Itap
    Zone cranes
    990, 991, 989, 980, 981, etc.
  • Distribution manifolds Itap
    Distribution manifolds
    450, 455, 456, 465, 885, etc.
  • Stainless steel manifolds Itap
    Stainless steel manifolds
    852, 862, 907C, 912C, etc.
  • Collectors made of brass profile Itap
    Collectors made of brass profile
    850/38, 860, 905C, 910C, etc.
  • The adjustment blocks are fixed Itap
    The adjustment blocks are fixed
    949, 949CEF, 949BY, etc.
  • Accessories for collectors Itap
    Accessories for collectors
    915CK, 497, 860BY, 891M, etc.
  • Air vents and safety valves Itap
    Air vents and safety valves
    362, 362R, 363, 364, 364R, etc.
  • Switchgears and manifolds for central heating installations Itap
    Switchgears and manifolds for central heating installations
    951, 952, 953, 959, etc.
  • Thermostats and chronothermostats Itap
    Thermostats and chronothermostats
    820, 820C, 950C, 950ST, etc.
  • Pipe fittings made of PEX, copper, metalloplastics and PB-1 Itap
    Pipe fittings made of PEX, copper, metalloplastics and PB-1
    510, 595, 595M, 595P, etc.
  • Fittings Itap -FIT for PEX, copper and polybutylene pipes Itap
    Fittings Itap -FIT for PEX, copper and polybutylene pipes
    610, 615, 620, 625, 630, etc.
  • VX fittings for polyethylene pipes Itap
    VX fittings for polyethylene pipes
    010, 010FL, 015, 015FL, etc.
  • VX-N fittings for polyethylene pipes Itap
    VX-N fittings for polyethylene pipes
    710, 715, 720, 730, 735, etc.
  • Mechanical fittings and accessories Itap
    Mechanical fittings and accessories
    151, 152, 161, 161G, etc.
  • Polyphosphate Dispensers Itap
    Polyphosphate Dispensers
    187, 187CA, etc.
  • Magnetic deslamators Itap
    Magnetic deslamators
    188, 188SR, 188S, etc.
  • Filling groups Itap
    Filling groups
    146 and others .
  • Pressure reducers Itap
    Pressure reducers
    143, 143MM, 243, 360, etc.
  • Filters Itap
    Filters
    192, 193, 189, 189CA, etc.

NEW TECHNOLOGIES GROUP

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